Terms and Conditions

Effective Date: 6/9/2026

Welcome to Norelli Esthetics. These Terms and Conditions explain the rules and policies for using our website, booking appointments, purchasing services or gift cards, and communicating with us.

By using our website, booking an appointment, purchasing a service, purchasing a gift card, or contacting us, you agree to these Terms and Conditions.

Business Name: Norelli Esthetics
Address: 71-62 Austin Street, Forest Hills, NY 11375
Phone: 718-957-8191, Call or Text

Services

Norelli Esthetics provides laser hair removal, facial services, skincare treatments, and related aesthetic services. Service availability, pricing, promotions, and treatment options may change at any time.

All services are provided based on consultation, eligibility, treatment area, skin type, hair type, and professional assessment. Results may vary from person to person.

Appointments

Appointments may be booked online, by phone, by text, or in person. By booking an appointment, you agree to provide accurate contact information and arrive on time for your scheduled service.

If you need to reschedule or cancel, please contact us as soon as possible at 718-957-8191.

Norelli Esthetics reserves the right to refuse, reschedule, or cancel any appointment when necessary for safety, eligibility, availability, or business reasons.

Payments

Payment may be required at the time of booking or at the time of service. Prices are subject to change without notice. Any applicable deposits, prepayments, packages, or promotional offers will be subject to the terms provided at the time of purchase.

Gift Cards

Gift cards may be used toward eligible services at Norelli Esthetics. Gift cards are non-refundable and cannot be redeemed for cash, except where required by law. Lost or stolen gift cards may not be replaced.

Gift cards cannot be combined with certain promotions, discounts, or packages unless approved by Norelli Esthetics.

Packages and Promotions

Service packages, special offers, and promotions may have specific terms, expiration dates, eligibility requirements, or restrictions. Promotions cannot be combined unless clearly stated.

Norelli Esthetics reserves the right to modify or discontinue promotions at any time.

Client Responsibilities

Clients are responsible for providing accurate health, skin, medication, treatment history, and contact information before receiving services.

Before laser hair removal, clients should follow all pre-care instructions provided by Norelli Esthetics. This may include avoiding tanning, waxing, plucking, bleaching, and excessive sun exposure before treatment. Shaving is usually recommended before laser hair removal.

Failure to follow pre-care or post-care instructions may affect results or increase the risk of irritation or side effects.

Treatment Results

Results vary based on individual factors, including skin type, hair type, treatment area, hormonal factors, lifestyle, and consistency with recommended treatment plans.

Norelli Esthetics does not guarantee specific results from any service, package, or treatment plan.

Medical Disclaimer

Information provided on our website, by text message, by phone, or in person is for general informational purposes only and is not medical advice.

Our services are aesthetic in nature and are not a substitute for medical care. If you have a medical condition, skin concern, or are unsure whether a treatment is appropriate for you, please consult a licensed medical professional before booking.

Website Use

You agree to use our website only for lawful purposes. You may not misuse the website, attempt to access restricted areas, interfere with website functionality, copy content without permission, or use the website in a way that could harm Norelli Esthetics or others.

Intellectual Property

All website content, including text, images, graphics, branding, service descriptions, and design elements, belongs to Norelli Esthetics or is used with permission. You may not copy, reproduce, distribute, or use our content without written permission.

SMS Terms and Conditions

By providing your phone number and opting in to receive text messages from Norelli Esthetics, you agree to receive SMS messages related to appointment confirmations, reminders, follow-ups, customer care, service updates, and occasional promotional messages.

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP. After replying STOP, you may receive a confirmation message, and you will no longer receive SMS messages from us unless you opt in again.

For help, reply HELP or contact us directly at 718-957-8191.

Consent to receive text messages is not a condition of purchasing any products or services.

Privacy

Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Third-Party Services

We may use third-party platforms for online booking, payments, website hosting, communications, analytics, or other business operations. These third-party platforms may have their own terms and privacy policies.

Norelli Esthetics is not responsible for third-party websites, platforms, or services that are not controlled by us.

Limitation of Liability

To the fullest extent permitted by law, Norelli Esthetics is not liable for indirect, incidental, special, or consequential damages related to the use of our website, services, appointments, communications, or products.

Nothing in these Terms limits any rights you may have under applicable law.

Changes to These Terms

Norelli Esthetics may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted means you accept the updated Terms.

Contact Us

For questions about these Terms and Conditions, please contact us:

Norelli Esthetics
71-62 Austin Street
Forest Hills, NY 11375
Phone: 718-957-8191