Privacy Policy

Effective Date: 6/9/2026

Norelli Esthetics respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book an appointment, purchase a gift card, contact us, or communicate with us by phone, text message, email, or online form.

Business Name: Norelli Esthetics
Address: 71-62 Austin Street, Forest Hills, NY 11375
Phone: 718-957-8191, Call or Text

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Phone number
Email address
Appointment details
Service interests
Payment or gift card information
Messages or questions submitted through our website, booking system, forms, phone calls, or text messages

We may also collect limited technical information from website visitors, such as browser type, device information, pages visited, and general usage data to help improve our website and services.

How We Use Your Information

We use your information to:

Schedule, confirm, and manage appointments
Respond to questions and service requests
Send appointment reminders and confirmations
Process gift card purchases or service-related transactions
Provide customer support
Improve our website, booking process, and client experience
Send service updates, promotional offers, or marketing messages only when permitted by law and with proper consent

Text Messaging and SMS Communications

By providing your phone number and opting in, you agree to receive text messages from Norelli Esthetics related to appointments, confirmations, reminders, follow-ups, customer care, and occasional promotional messages.

Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any text message. For help, reply HELP or contact us at 718-957-8191.

Consent to receive text messages is not a condition of purchasing any products or services.

SMS Privacy and Data Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

How We Share Information

We do not sell your personal information.

We may share limited information only when necessary to operate our business, such as with trusted service providers that help us manage scheduling, payment processing, website hosting, customer communication, or business operations. These providers are only permitted to use the information as needed to provide services to Norelli Esthetics.

We may also disclose information if required by law, regulation, legal process, or to protect the rights, safety, and property of Norelli Esthetics, our clients, or others.

Cookies and Website Tracking

Our website may use cookies or similar technologies to improve website performance, understand visitor activity, and enhance user experience. You can adjust your browser settings to refuse or disable cookies, although some website features may not function properly.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as reasonably necessary to provide services, manage client relationships, comply with legal obligations, resolve disputes, and operate our business.

Your Choices

You may contact us to request that we update, correct, or delete your personal information, subject to legal, business, or recordkeeping requirements.

You may opt out of marketing text messages at any time by replying STOP. You may also contact us directly at 718-957-8191.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without appropriate parental or guardian consent.

Links to Other Websites

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, policies, or content of those third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

For questions about this Privacy Policy or how your information is handled, please contact us:

Norelli Esthetics
71-62 Austin Street
Forest Hills, NY 11375
Phone: 718-957-8191